Bespoke Service
Dedication
Bookings are our focus, yet day or night our dedicated team of professionals care for your property ensuring it receives the right nourishment for growth.
Bespoke Management Services
We recognise not all our property owners have the same requirements. Unlike many other agencies we are able to assess your individual needs and are happy tailor our services accordingly. We are able to offer a simple ‘meet and greet’ service and advise your cleaner of bookings, let you manage your own guests or simply provide a supporting maintenance service. We are equally happy to relieve you of all the hassle and offer a fully managed service. All our services are charged separately and can be agreed to suit your needs and more importantly budget.
Full Management Service
From marketing your property, taking bookings, to supporting you and the holidaymaker throughout the holiday period, a fully managed service really does take the hassle away from you. We meet and greet all your guests, provide experienced cleaners who will access your property to carry out a cleaning every changeover including laundering of the bed linen, carry out regular checks of your property using our unique, highly experienced and qualified ‘Checkers’ and perform all necessary repairs and remedial works. All the services are designed to maximise your bookings and keep your property in tip top condition throughout the year. We deal with all aspects of payment on your behalf for all the services provided including where required the repair or replacement of incidentals. The relevant services are charged to your monthly statement. In excess of this we provide an emergency telephone line for an invaluable out of hours response for all your guests queries.
Owner Managed
Many of our owners are happy to make their own arrangements for the provision of services for their guests. They may choose to do this themselves or obtain their own designated Caretaker or Maintenance provider. In such cases we act as a booking agent, marketing your property and accepting bookings. We simply notify you of bookings and you welcome your guests ensuring that that their holiday requirements are met in accordance with our booking term and conditions.
Maintenance Service & Property Refurbishment
Our full time skilled maintenance team can cover all aspects of your property maintenance. From joinery to plumbing, window cleaning to gardening, remedial works to full refurbishment projects we are able to offer a fast and proficient service to help maintain and enhance the standard of your valuable investment. In every case we are happy to provide you with an estimate for planned work, capitalising from our own in house skills to third part contractors known to us for their competitiveness, reliability and quality of workmanship.
