“Very disappointed with the condition of the cottage.”
It is supposed to be a 4star rated cottage but it was more like a 2 star. There were cobwebs everywhere and a lot of the surfaces were dirty and covered in dust and were very grubby. I think new cleaners need to be employed as they weren't good at all. There was also a very noticeable dip in the floor when you come out of the en-suute. I noticed this in the reviews back in 2021 , it definitely needs fixing. On a positive it had a lovely comfortable bed but lacked a lot of little touches that we ...
It is supposed to be a 4star rated cottage but it was more like a 2 star. There were cobwebs everywhere and a lot of the surfaces were dirty and covered in dust and were very grubby. I think new cleaners need to be employed as they weren't good at all. There was also a very noticeable dip in the floor when you come out of the en-suute. I noticed this in the reviews back in 2021 , it definitely needs fixing. On a positive it had a lovely comfortable bed but lacked a lot of little touches that we have had in all the other cottages we have stopped in ie milk, tea, coffee, bread in a welcome pack. Plus no starter pack for the open fire. Very disappointing. I think this cottage needs a massive overhaul as it is in a perfect position in the village.
Hello Fiona. I am very sorry you were not satisfied with the cottage. Perhaps if you had raised the issue with Lakelovers steps could have been taken to remedy the problems. Cleaners are very busy each Saturday and it would be unreasonable to ask them to go shopping for the goods you expected. The cleaner we have is extremely reliable but perhaps on this occasion she was “ overtaxed “. Hopefully it won’t happen again. Best wishes Dot Denham Property Owner