“General layout of cottage was good with some nice touches.”
Appreciate due to structural limitations the bathroom nevertheless was at the opposite end of the building away from the bedrooms and at a different level? Overall, the place had a relaxed atmopshere and was quiet with nice views.
On a constructive note the following observations were noted and require attention in relation to hygiene and housekeeping.
*The oven trays were very dirty and covered with thick grease and heavy build up of protein scale from previous occupiers use. We made a concerted attempt to clean all the trays before use however, the build up of protein scale to one tray defeated us and therefore was not used
* Build up of cobwebs to corners of kitchen at low level (incuding dead insects), hallway leading to rear door and bathroom
* The outside refuse container adjacent to car park and summer house was full from previous occupier(s) use. There were numerous flying insects around the container for obvious reasons. We ensured the refuse container was emptied during our stay aligned to the schedule within cottage information provided
* A review should be undertaken on the provision of chipped crockery?
Lastly, due to the location of the cottage within Ambelside (top of a very steep hill and periphery of the town) the provision of a parking permit for Ambelside would be helpful. In our experience this is quite common in other properties we have vacated at. Popping out to replenish provisions or visit Ambelside for casual puroposes was the cost of a small mortgage in parking charges. The cost of supplying a permit maybe incorporated in the overall charge. Something to consider.
Thank you for your detailed feedback, we will pass your comments about the oven and cobwebs to our cleaner who will also check and replace any chipped crockery.
The outside bin is a tricky one as we rely on our guests to put the bin out on the set day in the bin schedule, apologies this wasn't done before your stay.
Re the provision of a parking permit, we have never had any complaints or feedback about parking, Byways has two parking spaces and is advertised as being on the hillside so most guests are happy to walk into the village or if needing to use the car, use the free disc parking (discs available in the coffee table drawer or in shops in the village).
Kind regards Andrea and Mark Property Owner