“The apartment is very small and it is quite surprising how small once you get in.”
The apartment was clean and had everything you need for a week's stay. The bed is very soft and uncomfortable. The main problem we had was that we had booked the apartment as it had wifi which I need for work but unfortunately, we had no internet for 6 out of 7 days. I received no update after two days. It was most inconvenient.
We expect that prior to booking a stay at Annie's View, guests have checked the website to ensure that the accommodation and facilities meet their requirements. For example the photographs on the website clearly demonstrate the size and extent of the flat and the description states that although WIFI is provided, a connection cannot always be guaranteed.
Lakelovers also states that telephone and internet connections in some rural areas can sometimes be poor.
The WIFI is set up and shared with a nearby property and when Lakelovers were informed of the issue they visited the property to assist the guest. Once it was established that they could not resolve the matter, the network provider was informed. They were however unable to resolve the issue remotely but on visiting the site, WIFI became available a couple of days later.
The one bed in the flat has a Memory Foam mattress . Specific guest preferences for hard and soft mattresses cannot therefore be accommodated. Property Owner