“Road to cottage very badly explained in regards to its difficulty and terrain, definitely not suitable for a large vehicle.”
The log burner was filthy and not cleaned out of ash from previous occupiers. A first night starter pack of logs and sticks would have been a nice touch especially in late autumn to early spring when you can't take over until 4pm and it's dark, description suggests fuel and power all provided, but it doesn't include fuel for log burner. However it is a lovely cosy comfortable and well equipped holiday property.
Thank you for the feedback, and we are pleased you had a cosy stay and hope that you will return one day. I'm sorry about the log burner...for some reason both its cleaning and provision of starter logs was missed on your changeover..in winter time we do normally provide a starter pack as you suggest, but do not provide logs for the whole stay. Regarding the road, we do give guidance in the pre- arrival information. However following your feedback we will review that to ensure that its clear. The roads close to the property are lakeland lanes, and whilst the likes of DPD do come down them, you do need to take care as its a single track lane. Property Owner