The Retreat

3.7★

4 Guests
2 Bedrooms
1 Bathroom
Pets Yes
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Features

Swimming pool
Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Pub/shop < 1 mile

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

19 Customer Review(s)

Iain
June 2023

“The decking and the outside area could benefit from a sweep.”

The outside of the building is very dirty including the gutters and require some attention

The outside of the building is very dirty including the gutters and require some attention

- Iain, June 2023
Vincent April 2023

“Quite dirty, didn't look as nice as the photo's.”

no information of how to use appliances ect. cold and damp on arrival, no heating or hot water for the first few hours. shower hot then cold. generally a bit scruffy int and ext (and musty smelling) needs a serious clean and upgrade . nice location is the only real plus. we won't be using you again which is a pity because we have done before on a couple of occasions and been happy but we couldn't take this chance again.especially as it wasn't cheap...)

- Vincent, April 2023
James December 2022

“Missing blind on main door and also one window left side of double door Numerous ...”

Missing blind on main door and also one window left side of double door Numerous blinds bent damaged Strong smell of gas coming from the meter box outside Bed was extremely uncomfortable, had top sheet as bed sheet, Dishes cups and cutlery where not clean Found a hair in the fridge Tv speakers not great quality Bottom of the external doors rotten could do with paint, Oven was absolutely filthy, turned the grill on and smoked the whole cabin

- James, December 2022
A August 2022

“We would say it needs a lick of paint plus the blinds need to be fixed, we had no hot water from midnight on our last day until someone came to fix the boiler at around 10 in the morning, cleanliness behind the sofas etc was not there when we moved the sofa, not sure if we had clean bedding as pillows had a slight smell, apparently we overheard the boiler guys talk on phone to say the boiler had stopped few weeks before as well.”

no toilet roll, hand wash in kitchen or bathroom, and washing up liquid

- A, August 2022
Lilla August 2022

“The pictures on the website does not realistic.”

It's a very small place and old, not at all that new and fresh looking like on the pictures. I paid £535 for two nights, but on arrival there was no hand soap or hand sanitizer....after COVID that would be a basic requirement. I also took some pictures of the dirty blinders and on the front door the blinder looks like a mess all broken. There were also some spiderweb inside....I wonder how much this place gets cleaned. There were some decoration which was also broken. Also they are asking to take off the bed linen due to COVID...but no soap !!! I totally feel misinformed, and the place didn't look that nice like in the picture!!! Do not waste your money. For this money there are better options out there. I feel I got scammed.

- Lilla, August 2022
Nicky July 2022

“Perfect spot, lovely location.”

Very comfortable with everything we needed. Shall look forward to returning again in the future. Many thanks.

- Nicky, July 2022
Darren July 2022

“A great spot for a short break, not as large as I would hoped.”

So a short stay is ideal. A lovely secluded spot, but you miss the sun shine, because of all the trees, the decking was clean though. Unlike other reviews say. It does need some general tidying of the property…the blinds are not great working order, some missing. The shower didn’t drain all that well, and looks like it could do with new silicon seal around the base. Overall not a bad place to stay, but would look for a larger lodge next time

- Darren, July 2022
Andy May 2022

“Just returned from a four day stay at the retreat.”

.the White cross bay facilities are great..ideal location to travel to anywhere in the lakes..nice restaurant and food and outside seating area that's dog friendly..but..be prepared for a mystery tour upon arrival! Reception will draw you a map to locate your lodge..but the site is vast..very hilly with poor signage and lots of dead ends..once we found the retreat it was disappointing to find the decking knee deep in debris from the over hanging canopy of trees..and VERY slippy (beware)..the nature of where you are means you expect a little"nature"..but not from the last six months..the lodge was clean..the kitchen is functional and well equipped but the decor and furniture has seen better days..the pictures on the website are accurate..but we're obviously taken a while ago..you need to climb out of the worn sofi and chairs..the floor is tired and "spongy" some of the window blinds are damaged and missing and all the varanda and decking hasn't seen any stain or varnish in a long time..we would stay again..but choose a lodge that's more up to date..there are some lovely ones on site...if you can find them!

- Andy, May 2022
Tanya May 2022

“Lovely little place , thank you for our lovely stay .”

Just a shame it’s covered with trees . But we still enjoyed our stay

- Tanya, May 2022
David April 2022

“Fabulous stay at this lovely cabin.”

Not overlooked and secluded. Warm, comfortable, cosy and clean. Beds are extremely comfortable not like some of the sardine beds in other cabins. Great shower. Our only complaint would be about the decking, whilst it’s great feature of the cabin it was covered in moss which is extremely slippery (as I found out)! Thankfully no harm done but someone else could really hurt themselves. That said, this cabin and holiday park offer a great stay and we will definitely return. Thank you

- David, April 2022
Andrea March 2022

“Just returned from a brilliant weekend, staying in The Retreat.”

I’ve been to lodges before, but need to commend you on how well equipped this lodge is, we wanted for nothing. The wrap around enclosed decking was a godsend for our dog, we felt it was safe and secure to let him out. What a bonus. The lodge is in a great location and we didn’t feel enclosed or overlooked by other lodges beside us, as in some parks where they are close to each other. It was lovely and secluded. The site is in a great location with a gorgeous marina. The on site facilities are a great alternative. Will we be going back? Yes, be sure we will, we’ve been looking at available dates today. Loved it. If I could make a small suggestion for the future- it would be a real bonus to have some comfy seating on the decking, to enjoy the lovely weather. My only request, but it didn’t spoil our stay at all. We were lucky to have such good weather at this time of year.

- Andrea, March 2022
Tania February 2022

“Thank goodness I didn’t read some of the previous reviews before booking, as this little retreat was fabulous.”

Everything was as we expected albeit arriving in the dark created a bit of fun in finding it. The lodge was lovely and warm & very cosy. It was great to have an enclosed veranda for the dog. We would return without a doubt.

- Tania, February 2022
Tom October 2021

“We were sold an overpriced run down lodge during half term.”

Having not felt safe or clean for 3 days before anyone did anything I wont be rushing back. We have received a small partial refund which is a joke considering when we had to endure. We came home 2 days early in the end.

- Tom, October 2021

Thank you for your feedback. We fully accept and apologise that cleanliness on this occasion was not up to the normal high standards. Please be assured we have passed your comments on to those responsible for housekeeping along with our sincere disappointment as we strive to maintain high standards at all times. We did however consider the significant £500 refund, acceptable to yourselves at the time, fair and reasonable compensation. In response to your comments regarding the lodge being ‘run down’ please note the lodge was completely refurbished in 2019 and is in very good condition. In marketing the lodge we always include numerous photographs such that guests can make informed decisions regarding price. Property Owner
Steve October 2021

“Really sorry to say but upon arrival t the site and asked for directions as ...”

Really sorry to say but upon arrival t the site and asked for directions as where to find reluctantly they gave me a map to find the cabin, entering the cabin we found used towels on the floor of the second bedroom not a good start, then we came to our tea open the draws where bowls where kept to be met by disgusting bowl obviously not clean ( oh a joke of a tin opener ), then time for bed locking door, door lock parts where missing just about lockable almost impossible to open fortunately we got help for to fix it, we be back to the Lake District unfortunately not to this site

- Steve, October 2021

We’re sorry to have received the negative feedback as we strive to maintain high standards at all times. We have passed your comments regarding cleanliness on to those responsible for housekeeping and take feedback of this kind very seriously. In respect of the door lock, unfortunately damage does occur during periods of occupancy, however a replacement lock was ordered as soon as we became aware. We’re glad to note help was available. The use of the word ‘reluctantly’ would suggest the initial welcome from park staff was not the warmest. Whilst we can’t control the park staff we will certainly pass on your comments as again we take any issues, detrimental to your holiday, very seriously. Property Owner
David September 2021

“The holiday was fantastic, beautiful area and the staff at parkdean were amazing, even though they had some supply issues , Which was down to suppliers, They made sure we received excellent service at White Cross Bay.”

- David, September 2021
Julie June 2021

“Lovely retreat as the name states.”

It was relaxing to be private as the lodge is sited in a position where you are not overlooked at all. We loved the site and the walk to the waters edge. The site is well kept and the gardens, trees etc immaculate. The lodge had everything we needed and we were pleased with all the facilities. The heating was efficient as it only took minutes to warm the lodge through if it was cold in the evening. We found the beds comfortable and it was good to see that when we stripped the bedding off at the end of the holiday, the duvets and pillows were nice and clean. We have thoroughly enjoyed our stay and will certainly return. We also found the whole booking experience with Sykes Cottages was excellent too.

- Julie, June 2021
Diane May 2021

“Idea place for a week away.”

. location is really good with everything you need. Will return. Lodge was in immaculate condition.

- Diane, May 2021
Anna April 2021

“Perfect spot for a holiday!”

The lodge felt really private compared to some others on site which made it feel lovely and we couldn't really fault it.

- Anna, April 2021
Belinda April 2021

“What a wonderful and tranquil place to stay, it was comfortable, well equipped and in a great location.”

The only thing I didn’t like was the “back door” having no blind/cover over it, although there was nobody overlooking us it felt a little “open” as it was directly outside the bedroom/bathroom. Other than that I cannot fault The Retreat and would not hesitate to recommend to others or to rebook when I am next visiting the area. Great value for money too

- Belinda, April 2021

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Summary

All-ground-floor
Two bedrooms: 1 x double, 1 x twin with 2'6" single beds
Shower room with shower, basin and WC
Open-plan living space with kitchen, Electric oven, gas hob, microwave, fridge/freezer, Dining area and sitting area with electric fire
Gas central heating with electric fire
TV
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking
Wrap-around decking and raised decking with seating
Pet-friendly
Sorry, no smoking
Shop and bar/restaurant on-site
Note: White Cross Bay facilities include bar/restaurant, WiFi, Costa Coffee, takeaway, children's play area, multi-sports court, gym, indoor swimming pool, sauna, spa bath and laundrette

The property

A detached lodge resting in a secluded position within the White Cross Bay Holiday Park in Troutbeck Bridge, The Retreat is your next base for a Lake District adventure with your loved ones. Boasting a ground-floor layout and stylish interior, The Retreat is a wonderful choice for a family of four, with a host of facilities to entertain on-site as well as in the surrounding area. Delight in your own quiet corner of the park before stepping inside your holiday home, with the neutral tones and quality furnishings greeting you as you step into the lovely open-plan living space. Wind down in here after busy days outdoors, with a TV for entertainment and plush seating to sink into, you can relax here before the evening meal prep begins in the kitchen area, with all the appliances you need for a self-catered stay, and a snug dining area to gather around whilst you tuck in. Spend summer afternoons out on the decking where a picnic bench provides a place for alfresco dining, or end another happy day by taking some drinks up to the raised decking as you admire the pretty tree-lined surroundings. Feel refreshed with a shower in the neat shower room, before settling down into one of the two bedrooms, with a twin room with two 2'6" singles being ideal for children, and the master double room affording a tranquil sleeping spot. Be entertained by the wonderful park facilities, take a splash in the indoor swimming pool or sink into the bubbling waters of the spa bath, while a sauna provides relaxation, with a children's play area perfect for tiring the little ones out, and an on-site takeaway and bar/restaurant offering you an easy way to get out of cooking on holiday, not to mention the fabulous Costa coffee shop on-site to fuel your adventures! Along with plenty of walking and cycling routes in the surrounding area, there are plenty of attractions to, with the Windermere Lakes Cruises being a great way to explore, admiring the breath-taking scenery as you drift along the water. Visit The World of Beatrix Potter in Bowness-on-Windermere to learn about the beloved children's author's life and the creatures she created, with Peter Rabbit and Friends gift shop providing somewhere to pick up a souvenir. Head down to the southern shores of Windermere to Lakeside where the Lakes Aquarium attracts plenty of tourists with the amazing creatures here including sharks, cute otters and reptiles, it's sure to amaze! To the north is the quaint town of Ambleside with historic Roman fort remains sure to impress any history lover, while back down nearer to Troutbeck Bridge you can delight in a day of adventure at Treetop Trek! For an exciting stay in the Lakes choose The Retreat on White Cross Bay Holiday Park.

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About the location

TROUTBECK BRIDGE

Windermere 2 miles; Ambleside 4 miles.

The small village of Troutbeck Bridge lies between the famous towns of Windermere and Ambleside, close to the renowned Kirkstone Pass, within the Lake District National Park. Made up of a scattering of Lakeland cottages, this quiet village offers a thriving and very popular local pub, serving real ales and fine food. The bustling towns of Windermere and Ambleside are close by, providing a range of amenities including shops, pubs and cafes. Lake Windermere boasts a range of lakeside activities, including trips to the famous Aquarium and the renowned Grizedale Forest Park, whilst children will enjoy the World of Beatrix Potter in nearby Bowness, where technology brings her characters to life. With destinations such as Coniston Water, Kendal, Keswick and the Lakeland Mountains all within easy reach, Troutbeck Bridge is an ideal location for exploring all that the region has to offer.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Troutbeck Bridge, Cumbria & The Lake District (Ref. 1058754)

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Features

Reviews & Ratings

“The decking and the outside area could benefit from a sweep.”

“Quite dirty, didn't look as nice as the photo's.”

“Missing blind on main door and also one window left side of double door Numerous ...”

“The pictures on the website does not realistic.”

“Perfect spot, lovely location.”

“A great spot for a short break, not as large as I would hoped.”

“Just returned from a four day stay at the retreat.”

“Lovely little place , thank you for our lovely stay .”

“Fabulous stay at this lovely cabin.”

“Just returned from a brilliant weekend, staying in The Retreat.”

“Thank goodness I didn’t read some of the previous reviews before booking, as this little retreat was fabulous.”

“We were sold an overpriced run down lodge during half term.”

“Really sorry to say but upon arrival t the site and asked for directions as ...”

“The holiday was fantastic, beautiful area and the staff at parkdean were amazing, even though they had some supply issues , Which was down to suppliers, They made sure we received excellent service at White Cross Bay.”

“Lovely retreat as the name states.”

“Idea place for a week away.”

“Perfect spot for a holiday!”

“What a wonderful and tranquil place to stay, it was comfortable, well equipped and in a great location.”

Summary

The property

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About the location

TROUTBECK BRIDGE