“The cottage was on the whole comfortable and the location was amazing with beautiful views from the lounge and master bedroom, of the lake, the woods and the wildlife (deer, red squirrels etc).”
Sadly for us however there were a few issues : the listing had said there was use of a garage (important for us as we have mountain bikes to store) and this was no longer available when we arrived so we had to store our bikes in the small drying room, meaning we couldn’t use the tumble drier. The heavy rain we experienced caused a blocked gutter to overflow making a thunderous noise on the skylights which also leaked, leaving leaves on the floor and water bulging through the walls. The hot water was insufficient for 4 people, the oven door doesn’t stay shut, and the parking / access was extremely difficult to get through. That said, the owner was very helpful and Lakelovers / Sykes also responsive in trying to sort out problems. Overall this is a lovely property but it clearly needs some TLC and the listing to be updated.
Thank you for your review. We are sorry to see the property description had unfortunately not been updated in time for your stay however we can confirm everything is now showing correctly on the website. We are pleased our maintenance team were able to come and rectify the issues you had and appreciate you reporting these to us. The parking access does need to be taken with care however we find all vans, cars etc can fit. Kelbarrow has recently had a full refurbishment and the new photos show this. We hope to welcome you back to the newly improved Kelbarrow soon. Lakelovers. Property Owner