“I booked this property with 8 other friends and had a very poor experience - I highly recommend you do not book this property.”
I will bulletpoint my issues below:
- Hot tub not ready on arrival, dirty, had a very strong bad smell. When we finally managed to get it to work, it caused all members of our group to have severe skin reactions. No help provided when owner messaged
- Advertised as 5 TVs but only 4 available, all locked with a pin and no pin provided even after asking owner
- Rude neighbours who harass you daily if you park (even momentarily) on the street. Not enough space to park more than 2 cars within ...
I will bulletpoint my issues below:
- Hot tub not ready on arrival, dirty, had a very strong bad smell. When we finally managed to get it to work, it caused all members of our group to have severe skin reactions. No help provided when owner messaged
- Advertised as 5 TVs but only 4 available, all locked with a pin and no pin provided even after asking owner
- Rude neighbours who harass you daily if you park (even momentarily) on the street. Not enough space to park more than 2 cars within the property gates which is ridiculous for a house of this size
- Basic necessities not provided such as soap, shower gel, dishwasher tablets, toilet paper (provided but only 2 rolls)
- Heating locked remotely, meaning the house is always cold an everyone needed to wear jumpers
- And some other small issues such as: half of the stove being broken; toilet windows locked; shed locked so no cushions for outdoor seating even though advertised
Finally, the owner is not contactable with all these issues despite trying to reach out multiple times.
Do not rent this property, spend a little more on any other place for a much better experience.
We did not receive a text or call and in fact when you left, your wife sent a text saying "fantastic stay and thank you" .
There are two sheds; one at the back door open with the tumble dryer and mop buckets etc and cushions .
There is a PIN for the TVs in the manual.
As it is a self-catering property, guests are expected to bring their own toiletries and consumables.
There is parking for three cars outside my house and four on the drive.
All five rings work on the induction hob but the instructions must be followed.
The hot tub was refilled and serviced by me the day before you arrived.
The windows do open with the key provided. Please feel free to provide proof of the issues you raised or your attempts to contact us as none have been received. Property Owner