“This property is in a great location, being a short walk into Hawkshead - a lovely village with a few excellent pubs, a great chip shop and a small supermarket.”
It’s great base to explore the area. The property opens onto a busy main road. It was smaller than expected, 4 people in the upstairs area in an evening is a squeeze. It was clean. It’s simply decorated but has everything that we needed. The bedrooms are small, one of the two so small that the door doesn’t fully open past the bed. In the small upstairs area I counted nine laminated messages from the owner. I personally find this very unwelcoming, especially here given the tome of the ...
It’s great base to explore the area. The property opens onto a busy main road. It was smaller than expected, 4 people in the upstairs area in an evening is a squeeze. It was clean. It’s simply decorated but has everything that we needed. The bedrooms are small, one of the two so small that the door doesn’t fully open past the bed. In the small upstairs area I counted nine laminated messages from the owner. I personally find this very unwelcoming, especially here given the tome of the messaging one of which states that the cottage the condition of the property has been photographed prior to your arrival. Welcome! We had a nice stay but the experience was soured when monies were deducted for damage that we knew nothing at all about. It seems a mirror had fallen from a wall and damaged a plug socket. It didn’t happen while we were there, but we were charged for it anyway, There was no engagement on it when I asked for better information about which room etc this had happened in. The reality was that we were charged for something that was nothing to do with us. Most likely the mirror fell because it was poorly hung, or perhaps one of the many heavy vehicles that use the small road outside the house caused a vibration leading to it falling. I’ve no idea, but it didnt happen when we there. My advice if you book here is to take a leaf out of the owners book and photograph the place - you might need it to defend yourself later.
This is a popular Cottage. Its location offers a short walk into Hawkshead and easy access to the numerous activities offered in the nearby area and in Grizedale forest.
All notices in the cottage are displayed discreetly to assist Guests on arrival & offer any support if required during their stay, and help them settle in. The photographs are taken by Cleaners to help alleviate any possible issues raised by Guests on arrival. Also, Guests are encouraged to make contact with housekeeping to highlight any concerns during their stay.
Concerns were raised by Housekeeping on change-over, after the Guests had left. Damage had occurred to a mirror and electric sockets in the double bedroom. The Mirror had fallen off the wall from its secured mountings. The wall plaster was intact and the screws supporting the mirror were not loose, and the fittings within the Mirror to support it were not damaged.
The mirror concerned, was firmly attached to the wall by screws and would have required a lifting action to dislodge from the wall. The suggestion that the mirror dropped off the wall as a result of local traffic passing is not physically possible.
The costs of the rectification from damages have mainly been absorbed by the Owners and a modest charge has been passed onto the Guest, from their stay. We believe this is fair as the damage occurred during the Guests stay.
As Owners we take a lot of effort to maintain the standards of housekeeping & presentation of this Cottage, which we know Guest's expect to see on their arrival.
We wish all visiting Guest's a safe & relaxing stay.
Property Owner
