“As regular stayers at Buttonhole, we were disappointed with our November 2023 stay.”
The cottage was not to the clean standard expected - floors not swept or vacced, kitchen surfaces with crumbs and tea stains, crumbs stains and old paper towels in fridge and kitchen drawers, all surfaces covered in dust, ash left in fire from previous guests, lots of pet hair around the property including in the bed (our allergies are usually manageable with antihistamines but these weren't helping because there was so much build up of pet hair sticking to our clothes and on sofa etc), cobwebs ...
The cottage was not to the clean standard expected - floors not swept or vacced, kitchen surfaces with crumbs and tea stains, crumbs stains and old paper towels in fridge and kitchen drawers, all surfaces covered in dust, ash left in fire from previous guests, lots of pet hair around the property including in the bed (our allergies are usually manageable with antihistamines but these weren't helping because there was so much build up of pet hair sticking to our clothes and on sofa etc), cobwebs with flies in them, poor plants in bathroom not watered and dying, used up reed diffusers still in place, shower needs some TLC.
The lounge sofa is a sofa bed so not designed for comfort at all - most nights we opted to go to the bedroom instead so we could stretch legs out. The rug has been removed from the lounge making feet on the floor very cold! Even with the heater and fire on, the lounge struggled to get warm due to the continuous draughts coming from front and back doors. Perhaps a heavy curtain on the back door will help?
Listing needs updating - no Alexa and no Netflix account signed in on TV.
Due to the cleanliness issues, we did decide to end our holiday two nights early unfortunately. Such a shame because we used to love this cottage so much and coming to stay... but sad to say, we wont be returning again unless cleaning is improved drastically :(