“On the whole, a really great lodge and would love to visit again.”
It was light and well maintained and a great space for us to enjoy the holiday. Sadly though, we probably wont visit again because the bed has a standard spring mattress and was quite uncomfortable. We struggled to get a decent night sleep, which took it's toll. My next comments about cleanliness are intended to be more constructive for improvement rather than critical. The cleaners could do with dusting more frequently. The raised shelf above the sink unit as well as the lobby side table were ...
It was light and well maintained and a great space for us to enjoy the holiday. Sadly though, we probably wont visit again because the bed has a standard spring mattress and was quite uncomfortable. We struggled to get a decent night sleep, which took it's toll. My next comments about cleanliness are intended to be more constructive for improvement rather than critical. The cleaners could do with dusting more frequently. The raised shelf above the sink unit as well as the lobby side table were very dusty and has clearly been missed quite a few times. The kitchen floor was messy and we couldn't vacuum ourselves as the cordless V-tec in the store cupboard didn't have a charger. Most of the towels were makeup stained and could do with either a boil wash or replacement.
Thank you for taking the time to leave feedback.
We are glad to hear that you had a lovely stay at Bowness Bay.
We do find that mattresses are down to personal preference. The charger for the vacuum is now available and the towels/ kitchen floor comments have been passed onto the Property Services Team to ensure that our high standards continue to be met.
Thank you.
Kind regards
Bowness Bay Lodge Owners
Property Owner