“This property is beautiful, in an ideal location for visiting North Lakes, and has so much potential to be a perfect holiday cottage.”
We had a lovely time staying in this huge house, however there were a number of issues regarding cleanliness and general upkeep which can and should be easily rectified.
The bathrooms were all pristinely clean, however two of the showerheads need updating. There were no soft bath mats on the floor, but instead wooden slatted mats which seemed unclean and were the cause of many stubbed toes! Two of the extractor fans did not work.
We were shocked to see the state of the kitchen and utility room ...
We had a lovely time staying in this huge house, however there were a number of issues regarding cleanliness and general upkeep which can and should be easily rectified.
The bathrooms were all pristinely clean, however two of the showerheads need updating. There were no soft bath mats on the floor, but instead wooden slatted mats which seemed unclean and were the cause of many stubbed toes! Two of the extractor fans did not work.
We were shocked to see the state of the kitchen and utility room floors when we arrived. They were covered in other people's crumbs and general dirt. We ended up mopping these and the hall floor ourselves.
The carpets in the bedrooms were old and noticeably stained, and in great need of replacement. The duvet covers were also noticeably old. Most of the pillow case protectors were disintegrating. One of the beds did not have a mattress protector.
The rugs throughout the house were visibly filthy - in particular the green rug in the living room. There was a carpet cleaner in the property, and the state of the rugs suggest that this had not been used in a long time.
A lot of the door knobs need maintenance as they are difficult to open and close.
The key safe is very fiddly to put back together after you have retrieved the key/stored it away.
The check out time of 9am was a struggle with so many of us trying to get everything sorted and packed in time. We would hope that having between 9am and 4pm would be a long enough turn around time for the necessary cleaning and improvements to be made to this lovely property.
Thank you for taking the time to leave your feedback.
We are pleased that you enjoyed your stay.
We take all comments on board, and they will be passed on to the relevant teams.
The Lakelovers Owner Relations Team
Property Owner