“Overall, I would stay here again.”
Great location, beautiful views, lovely cottage with beautiful shared gardens. Close to a village shop, pub, bistro cafe etc. all within 5 mins drive. Lots of walks nearby great for walking with a child in a carrier, 2-3 hour summit walks. 10 mins into Keswick. Unfortunately the cleaning company made an error and the cottage was not cleaned prior to our arrival and we mistakenly slept in dirty beds (as they had been perfectly made, but dirty pillows hidden under clean ones by previous guests!) ...
Great location, beautiful views, lovely cottage with beautiful shared gardens. Close to a village shop, pub, bistro cafe etc. all within 5 mins drive. Lots of walks nearby great for walking with a child in a carrier, 2-3 hour summit walks. 10 mins into Keswick. Unfortunately the cleaning company made an error and the cottage was not cleaned prior to our arrival and we mistakenly slept in dirty beds (as they had been perfectly made, but dirty pillows hidden under clean ones by previous guests!) which is a real shame to have to mention as this I assume is not the owner's fault and overall I would stay here again despite this. Most disappointing is how hard it was to get any kind of proactive response from Sykes, and there is absolutely zero help from them with these kind of issues at a weekend which is when we arrived. Only other thing - I personally found the pillows extremely hard and difficult to sleep on and I honestly would have to take my own pillow if I was to stay here again which is not something I have ever done before or felt the need to! But other than this it is a great cottage and I would stay here again.
Thank you for your kind comments about the cottage, gardens and the local amenities. Thank you also for the 5* rating despite the lack of initial response by the letting agency and a diary malfunction by the cleaning company. It was disappointing that we were let down but the cleaning issue was resolved promptly. We have followed these matters up and have been assured that these mistakes will not happen again. There are a variety of pillows at the cottage, all of which have anti-allergy protective covers.
Property Owner