“Dirty pots knives forks and spoons, condenser in the tumble dryer filthy so we took it out and cleaned it to prevent it over heating when we used it, hoover full, pop bottle and hair bobble under bed, dirty skirting boards, broken sofa.”
On the plus side ideal location, close to all amenities, plenty of information and games for kids. We think the cleaner is letting your lovely property and letting you down.
Dear Tracey,
Thank you for taking the time to leave a review for us, and we are glad that you appreciated the information and games, as well as the convenient location of Keswick Loft close to the town centre.
We have discussed your comments with the agency who arrange the cleaning, and also booked a deep clean to ensure that the standard of cleanliness is as expected for our future guests.
In addition, we will be scheduling a deep clean more frequently throughout the summer in future. Keswick Loft is a very popular property with a lot of bookings during the summer period, which means that sometimes a some extra cleaning is needed.
Many thanks,
Carol & Andy (owners of Keswick Loft) Property Owner