“The cottage was as expected from the website description.”
There are 2 issues I’d like to make you aware of.
I called your offices beforehand to check that there was a cot and high chair available for our infant.I was concerned as a previous comment stated that there was no high chair available in the premises.The call handler checked with either a supervisor or the owners and assured me that the high chair was indeed in the property - probably in one of the many cupboards.It wasn’t.
However the child was unable to join us on this occasion but it would have been a problem if he had joined us.Disappointing and needs to be addressed.
Secondly the garden was quite overgrown making the rear pathway a bit of a struggle to access and the plants on the front step needed cutting back to prevent anyone slipping.