“The cottage was equipped with all that you need in a quiet setting.”
Had a problem with no hot water. The issue I had was that when I wanted to report the issue ALL phone numbers provided were closed for the evening/ night. Totally unacceptable.
Once I had reported it the next morning I was told it would be fixed thatday and when I came back in the afternoon it was.
No problem once reported but there should be out of hours contact
Had a problem with no hot water. The issue I had was that when I wanted to report the issue ALL phone numbers provided were closed for the evening/ night. Totally unacceptable.
Once I had reported it the next morning I was told it would be fixed thatday and when I came back in the afternoon it was.
No problem once reported but there should be out of hours contact
Thank you for your feedback. We are sorry to hear of the issue that you experienced with the hot water.
There is an out of hours number which guests can call on, however, we will look into this.
We are pleased that we were able to attend and resolve.
The Lakelovers Owner Relations Team
Property Owner