“Certainly not a warm cosy cottage.”
The heating is on a timer and can’t be altered. Coming back in the afternoon from walking, on bitterly cold snowy days, there is no heat, it doesn’t come on until 4.30pm. It then went off at 10pm while we’re still watching television. We’ve never stayed in a holiday cottage before where we can’t control the heating ourselves. We paid over £1000 for this property and don’t expect to be told when we can have the heat on.
The showers are pathetic too. Temperature in the ensuite shower was either freezing cold or scalding hot, the shower head in the over bath shower did not stay in place. No grab rail either. As for the tv…….!
We certainly won’t be returning.
Thank you for your feedback. I'm so sorry to hear your stay was unsatisfactory. The heating is controlled by an APP, and is set to come on three times a day, starting at 6.30am through to 11am, then 12.30 until 2pm and finally 4 pm until 10 pm. The week before your stay it had been very warm so the temperature was turned down, as the guests that week had to have the windows open! But as soon as you reported you felt it wasn’t warm enough, we immediately increased the temperate to 25 degrees. There was also the electric fire in the living room to boost the heat further.
Property Owner