“We have just spent a wonderful week
At your cottage.”
In terms of comfort,
Cleanliness and the provision of facilities we were extremely happy. If we had to make any criticism which on a minor basis isn't really necessary, we would just like to mention the addition of the following comforts. Small touches such as waste paper bins, boxes of tissues, bin bags and spare light bulbs would crown a otherwise perfect stay in to an unbeatable standard.
Thank you for your feedback which is greatly appreciated and all your comments have been noted. We will ensure that waste paper bins and extra bin bags are provided. Heart Of The Lakes maintenance team are always on hand to replace lightbulbs and deal with any issues which may arise during your stay. Unfortunately we don’t tend to leave spare lightbulbs in the property as in the past these have been removed along with batteries from clocks etc. kind regards, the owners. Property Owner