“On arriving at Juniper Cottage we were very pleased parking and location was great.”
On opening the door the porch was dirty cobwebs on the floor, kitchen was clean, the living area was dusty, upstairs the bathroom hadn’t been cleaned dark hairs in the bath, and a dirty floor. The bedroom was okay but on stripping the bed the mattress cover was stained. I can only conclude that the owner rely’s on the previous weeks tenants to clean the property as we left it in a better state than we found it.
Thank you for your feedback.
We are sorry that the cleanliness was not up to standard, this is something we take very seriously and we will pass all your comments on.
The owner relations team - Lakes Cottage Holidays Property Owner