“The property was lovely and presented nicely.”
You need to get Lakelovers to listen to your customers. Twice we have stayed and in both occasions the second bedroom was left as a double bed despite being requested to be two singles. I even called a few days in advance to ask on this second visit that this be remembered and resolved. Yet on arrival, still it was a double. I called Lakelovers and a lovely house keeping lady came and sorted it, but bless her she shouldn’t have to do that. Plus I was lucky, I got there on a Friday at 4:20pm, if I had been after 5pm what chance would I have had?
Love the property, We will be back, just not impressed with Lakelovers since they sold out to Sykes.
Thank you for taking the time to leave us a review further to your recent stay with us at Larna Place, although I was really disappointed to read your comments regarding the beds being incorrectly configured for you on both occasions you have been. Please accept our sincere apologies for this inconvenience. We have discussed this with our housekeeping team who manage the property on behalf of the owner and will ensure this does not happen again for any future stays you have with us.
Kind Regards,
The Lakelovers Owners Team Property Owner