“Absolutely wonderful accommodation, a real home from home with top of the range kitchen equipment.”
We were in the master bedroom, with the wonderful en-suite, everyone had their own bathroom, as we only used 3 bedrooms. We enjoyed that two bedrooms had a sitting area, allowing us to relax with privacy when wanted. The garden is cleverly designed, with seats on each tier, which we enjoyed when the weather allowed.
The drawbacks for me were:
1) no key-safe, despite making a firm arrival time of 4.30, confirming this by text at 4pm, texting when we pulled onto the drive at 4.23, we had to wait until 4.45 for Jane to let us in. We had a similar wait on the day of departure. I book cottages 4 or 5 times a year and have never had to wait to check in or out.
2) There was no fuel for the log burner (Sykes state it is supplied). Jane's initial response was that we wouldn't need it, as it is a warm cottage and people generally don't know how to use it. I only book cottages with log burners, we can't have one at home, so it is an important part of our holiday. To be fair, Jane put this right the following day and we then enjoyed a fire each evening.
3) There was no visitor's book, this is a first for me and a real shame, as I like to read what previous visitors have done, they can be informative.
4) Although the kitchenware is impressive, there were a couple of chipped plates, bowl and a cracked glass, which I flagged up as I didn't want to be charged for them.
Overall, I would highly recommend this cottage. The owner is lovely, I just think the checking in and out experience needs to be modernised.
Thank you karen for your lovely review, and so pleased you enjoyed your stay.
Regarding meeting you at the house at 4.30, many apologies, it was unfortunate that the guests landed at the guest house just before I left to check you in, so i quickly checked them in before coming up. I'm really sorry it worked out that way. I do like to meet my guests and not just have a key in a box, i like to welcome them in and tell them about the house and what's in the area for them, pointing out the literature i have.
Guest book is now sorted, thank you for mentioning it.
Regarding the wood, , i think this has been a miss understanding, it’s the central heating and electric which is all inc. however, i do provide a generous amount of logs and kindling and fire lighters but on this occasion I was only able to get it the day after arrival as i unexpectedly had to look after my grandchildren and my husband way, I’m really sorry!
All the best
Jane
Property Owner
