“Have stayed with Skye’s several places but this is the first time that the owner called me on the day I arrived to say there was no towels .”
On the Skyes information it’s says no tea towels and take your own beach towels. There was loads of tea towels and bedding but no towels. As the other guests had started their journey I had to take towels for 3 people. In the owners book it says no towels supplied. Very unusual and inconvenient on the day of travelling. The Sykes website details should say that if that is normal for this cottage
On the Skyes information it’s says no tea towels and take your own beach towels. There was loads of tea towels and bedding but no towels. As the other guests had started their journey I had to take towels for 3 people. In the owners book it says no towels supplied. Very unusual and inconvenient on the day of travelling. The Sykes website details should say that if that is normal for this cottage
We are sorry for any inconvenience but had you contacted us no later than 48 hours prior to your arrival, as advised by Sykes this could have been avoided. This is to get the access details for the cottage and for you to ask any questions.
As you had not contacted us we rang you on the morning of 3rd Nov when we advised with the exception of towels all linen including a good supply of tea towels were available for your stay.
We have checked with Sykes regarding your reference to beach towels and they have confirmed their Tick list suggests guests take their own beach towels and any towels for pets even if the cottage description states bath towels are available. Property Owner