“The property was modern, clean and local to the lake and all amenities.”
It was very comfortable and had everything we needed for our stay.
The shower was not working, which we reported and in fairness was looked at very quickly but unfortunately it was unable to be repaired during our stay which was slightly inconvenient and other than a note left by the maintenance team there was no further update.
Despite this we really enjoyed our stay and would recommend the property to others without hesitation.
We were so sorry to learn of the problems you experienced with the shower, this should have been sorted out during your stay, we only learned of the issue on Saturday evening when we popped down to the flat, as there seemed to be a glitch with the email from Lakelovers/Sykes that should have alerted us to the problem.
We have only just started letting Fenty’s in June this year, so we are still learning and finding our feet. Certainly we will be speaking to Lakelovers to ensure that in future we are informed quickly by them of any issues that arise so that they can be dealt with promptly.
I appreciate how welcome a nice shower would have been after a long day walking, and are pleased to read that overall you had an enjoyable stay despite the shower problem, and you had some good weather for walking during your say.
PS The shower is now sorted, flowing fully.
Property Owner
