“On arrival the property appeared to be good, we had a tx message to let us know that we could go to the property at 14.”
00 which was great. We stayed in this property last year but feel that it is now in need of a revamp we felt that the oven was inefficient for 10 people and we also had a problem with the dish washer but spoke to the maintenance man and he sorted this out, he also provided us with an air fryer. We cleaned up on our last day but had to clean out the vacuum cleaner before we could use it. Last year we had a tumble dryer in the property but they have had a new washer without tumble dryer which is ...
00 which was great. We stayed in this property last year but feel that it is now in need of a revamp we felt that the oven was inefficient for 10 people and we also had a problem with the dish washer but spoke to the maintenance man and he sorted this out, he also provided us with an air fryer. We cleaned up on our last day but had to clean out the vacuum cleaner before we could use it. Last year we had a tumble dryer in the property but they have had a new washer without tumble dryer which is needed for a family of 10 in October Half Term
Dear Sylvia, Thank you for your review, and for staying with us once again. We are sorry that you found the oven inefficient, but hope the air fryer improved things for you - this is something we now hire out to guests. We will certainly take on board your comments about a revamp and pass on other comments to our housekeeper - emptying vacuum cleaners is part of the general clean, so we apologise that this was not this way during your stay. We hope to see you again, Warm regards, The Oaks team
Property Owner