“So disappointed with this cottage.”
The whole of the property could do with a full deep clean. It was surface clean only.
Skirting boards, doors, handrails, ledges, underneath the stairs and washing machine were all dirty. Also all the radiators could do with a clean as they were full with dust.
In the Kitchen, the microwave was making an unusual noise when turning off, and the toaster needs a good clean. ( toast crumbs all stuck inside the toaster) The kettle was also leaking.
In the downstairs bathroom, behind the toilet ...
The whole of the property could do with a full deep clean. It was surface clean only.
Skirting boards, doors, handrails, ledges, underneath the stairs and washing machine were all dirty. Also all the radiators could do with a clean as they were full with dust.
In the Kitchen, the microwave was making an unusual noise when turning off, and the toaster needs a good clean. ( toast crumbs all stuck inside the toaster) The kettle was also leaking.
In the downstairs bathroom, behind the toilet and sink was dirty, and only the small flush was working. Also you need a shower mat in the bath, it was very slippy when having a shower. Falls could quite easily happen.
In the twin bedroom downstairs the tv was not working ( even after checking the batteries )
In the double bedroom downstairs, there were tiny flies all on the windowsill, and behind the bed was very dusty.
The TV in the lounge had only 5 basic channels and 2 children’s channels. Although there were dvd’s in the cupboard there was no dvd player. The children were so disappointed.
Finally no visitors book, or tourists information leaflets.
Sorry to say this was the worst cottage I have ever been in.
Thank you for getting in touch. We wish you had made us aware of the issues you have highlighted which would have given us the opportunity to reattend and address your concerns. I have also spoken to Sykes who have confirmed that you did not contact them either. As you can see the previous reviews are consistently excellent and this is completely out of the blue. I am aware there is no DVD but we do have Netflix which provide access to a wide range of films, programmes and children's entertainment. There is normally a number of tourist leaflets but possibly they have been removed by people who have used the cottage.
Property Owner
