“Hazel cottage Ambleside feedback and Review
Beautiful cottage but not the full package
Friends in town in similar properties had a welcome pack on arrival of basics, wine, flowers, etc.”
No welcome pack here. Not even a grain of sugar in the kitchen.
Told to expect a starter pack for the wood burning stove, the info folder said the same and to expect a bag of logs in the yard. No logs in the house and none in the yard. Found the log store, luckily unlocked so problem solved.
Hot water ok but no central heating. Yes it is May but raining all weekend and only 8 degrees. Sent an email to Lakelovers but no response.
Parking information not clear, recommended Kings Street car park with the permit, but on closer inspection it is short stay, only 4 hours. Is this the case, or does the permit allow longer. Clarity needed.
Bathtowels are good quality but way to small child size.
Zip link beds need a mattress topper when made into King size.
R hand opening window in top floor bedroom was open and could not be closed due to the latches being misaligned. Had to force it closed in the night due torrential rain.
We are sorry to hear the welcome logs were not provided for your arrival, this has been notified to the cleaner. Welcome hampers unfortunately are not supplied in all self-catering properties, apologies for the disappointment. We also regret to hear there was an issue with the central heating, our emergency contacts are available should you be faced with such urgent matters.
The parking permit provided can be used in a range of carparks in the Lakes (stated on the back of the parking permit)
Property Owner