“The lodge was beautiful, very clean, tidy and cozy, only thing that weren’t clean was the decking but it’d been windy so can expect that.”
Hot tub amazing and was enjoyed by all. We were promised WiFi and to be honest we wouldn’t of booked the property if we knew we didn’t have it as me and my husband work from our computer's and had to buy extra data, we also had two teenagers with us who couldn’t use their phones when in the lodge, as I weren’t provided with a direct number for the owners I tried to get in touch with Sykes cottages but had no reply, if the property had WiFi we would stay again but as is with no WiFi we ...
Hot tub amazing and was enjoyed by all. We were promised WiFi and to be honest we wouldn’t of booked the property if we knew we didn’t have it as me and my husband work from our computer's and had to buy extra data, we also had two teenagers with us who couldn’t use their phones when in the lodge, as I weren’t provided with a direct number for the owners I tried to get in touch with Sykes cottages but had no reply, if the property had WiFi we would stay again but as is with no WiFi we wouldn’t and I think you should update your advertisement on your website as it’s false advertising and very misleading to future customers.
Hi Stacey, thank you for your review and we always welcome any feedback. I'm sorry you had issues with contacting sykes.
In response to the WiFi, the lodge is connected to WiFi.
I have checked with sykes and they have told me that my telephone number and pass code for keysafe is sent with all confirmation prior to clients arriving at the lodge, I wonder whether you have missed it In the email ?
I'm glad you enjoyed the lodge as much as we do and hope to see you again in the future.
Property Owner