“The property was grubby, items in the kitchen were covered in dust and grease , work top backs were dirty, small appliances had not been moved for months / years.”
We had mice which were dealt with but there were mouse droppings in the kitchen cupboards which any decent cleaner would have spotted and dealt with. The secondary glazing had not been opened and cleaned in years which when you have stunning views to look at is distracting and disappointing. The skirting boards were thick with dust and cobwebs . There are even dog paw marks on the rug and the carpet and this is supposed to be a dog free accommodation! The fridge freezer also smelt bad and ...
We had mice which were dealt with but there were mouse droppings in the kitchen cupboards which any decent cleaner would have spotted and dealt with. The secondary glazing had not been opened and cleaned in years which when you have stunning views to look at is distracting and disappointing. The skirting boards were thick with dust and cobwebs . There are even dog paw marks on the rug and the carpet and this is supposed to be a dog free accommodation! The fridge freezer also smelt bad and tainted ice cubes and food stored in the fridge part the shelfs had had never been lifted and cleaned on the support where they sit.When I first complained to Sykes about the mouse I also expected a cleaner would turn up to clean the mouse droppings but no they didn't. The cottage was perfect for walks and hikes straight from the door which is perfect for us and had the cottage been in a better state we would have paid to stay the following week as it was free. We would to come back but the standard of cleaning put us off.