“Listing stated Sky tv(standard package), this was not the case, suggest this is changed.”
Listing stated parking for 2 cars, this could be achieved dependant on where the neighbouring cavavan occupants parked.
Listed as sleeps 4, which it does have beds for 4, however only suited to 2 adults & 2 kids, not 4 adults.
Location on Windermere Lake was disappointing, as most of the bay was locked off from use by the boats moored on the jetties.
Thank you for your feedback following your recent stay at our lodge and we're disappointed you didn't find the lodge was suitable for you. With reference to the Sky package, the listing does say basic package however, we appreciate this can be misleading and may not meet all guests expectations so we've requested this be removed from the listing. There is adequate parking for 2 cars, one behind the other rather than side by side. The lodge has one double bedroom and one twin room. In the twin room the single beds are larger than a standard single so are suitable for adults as well as children. We accommodate many bookings for 4 adults over the season and receive very positive feedback on the comfort of the beds so we're sorry if on this occasion you didn't feel the lodge met your needs. Unfortunately, we have no control over site activity and although our lodge is only a short walk from the site Marina if it was closed off during your stay I'm really sorry you missed out on this during your visit.
Property Owner
