“On arrival the lady in reception was so lovely and helpful.”
Told us everything we needed to know. Very knowledgeable about the area, and, printed off maps for us. Once inside the cottage no 21, we were really pleased as it had everything we needed. Plates, dishes, cutlery pots and pans etc. Really comfy beds. We felt really at home. Unfortunately the site itself was a disappointment. We nipped to reception to enquire about booking breakfast for the morning after, and enquiring about pool opening times. We were just about to nip into the lounge area to use the WI FI, (we already knew to cottage didn't have it so we understood that), we were then told we couldn't go in that area with the dog. We asked if we were able to leave the dog in the cottage just for an hour for breakfast etc. The breakfast times are only 7.30-8. 15 am, so even if you did decide to do two sittings, it wouldn't be possible. We were told that wasn't allowed, therefore we couldn't eat on site, or go swimming as a couple. This was a real disappointment and luckily there is a great pub just outside the camp on the same side called The Beehive Inn who do great meals, we had to go into Penrith for supplies for breakfast. We did think of going separately for a swim as that wouldn't have mattered, unfortunately there is no lifeguard so at least two people over 18 have to be in the pool. Really disappointed as although cottage is dog friendly, the same can't be said for the camp.