“When we first arrived, the entrance to the driveway was tight for the size of car we have - this was more of a problem when reversing back down the drive - especially in the dark.”
Side motion lights on the lower walls of the driveway would be a great help - as would a white line opposite the entrance to stop people parking there, enabling an easier turn on the road, the street lights are poor & the telegraph pole at the bottom doesn’t help at all as you can barely see it at night. The drop off the drive on the offside if you don’t drive back into the neighbours area near the garage to straighten up is quite substantial. The glass panelled doors don’t all open fully on the inner walls & most open up onto a radiator (front room) or side unit (back door) resulting in a nervous reverberation as they swing open. The beds are VERY soft, if you like support in your mattress, this isn’t the place for you. My room was set as a twin, not the zip link double expected & mentioned. My main concern & complaint though is the kitchen. As a chef, it doesn’t really flow well, although that’s a personal thing. The lack of lighting towards the back door is an issue at night as it’s very gloomy, but the dangerous thing & 1 that REALLY needs addressing ASAP is the location of the microwave. It’s not on the left as in the pictures shown, it’s been mounted (and this is very concerning & an accident waiting to happen) above a hot plate & solid top above the range - on a metal bracket & shelf around 4.5 - 5ft in the air on the wall. You have to lean over the range to reach it. The metal base protrudes from under the microwave around 3inches & is at the perfect height to burn your forearms whilst removing whatever you’ve heated up (at approx head height for me & too high for my parent & sister) thus potentially scalding yourself & others around you as the shock of the burn from the metal makes you jump back in pain, should you use either of the hot plates / solid top or even top oven situated directly under it - this surely hasn’t been safety checked correctly. We enjoyed the stay in Grange as the location was great - however, we won’t be retuning to this property due to the above issues.
I am sorry you did not enjoy your stay at Yewbarrow Cottage.
I have to say your review, and particularly your score, has left me both surprised and disappointed. Surprised - because your 38 is so much out of sync with other Yewbarrow reviews over the last year. Our four most recent guests have rated us 94, 100, 84 and 100. Our overall average was 94 from 28 reviews. We are disappointed because we have tried very very hard to make Yewbarrow a comfortable and enjoyable place for our guests.
Of course I will look at the aspects you have mentioned because responding to constructive feedback is the route to improvement. I will not be changing the beds, however, as these have proved to be the single most praised and popular part of our guests stay at Yewbarrow.
Property Owner