“We had an incredibly disappointing stay in this property, relating to its poor maintenance and appalling standards of cleanliness.”
The property is not the 5 star comfort described. By way of brief example, Kitchen cupboards are peeling, bath panel is water damaged, wooden floor terribly water stained. Of greater concern in these Covid times, the overall standards of cleanliness were simply unacceptable. By way of brief example, walls and doors were tea/coffee stained, windows smeared, crumbs on dining table, thick dust on windows sills, kitchen and hall cupboard shelves dirty. The property is well sited with beautiful views and with some much needed TLC and deep cleaning, it could be lovely. We spent the first 90 minutes of our holiday cleaning and eventually terminated out holiday early, desperate to be back to a beautiful, clean home. Its so disappointing to see similar concerns being raised as far back as April with what seems to be little or no action taken to respond to feedback. The description of this property and the accuracy of the listing, in my opinion, urgently needs review.
Thank you for providing additional feedback following your stay. Since receiving your feedback, a full refurbishment has taken place, with a new kitchen installed and decoration throughout and replacement bedding. We hope to have the opportunity to welcome you back to the new and improved How Beck in the future.
Property Owner