“Pros
Lovely welcome pack
Grounds are great for exploring and kids enjoyed playpark / games room
Pre arrival information good
Cons
Cottage in desperate need of a deep clean - dust/dirt, stains, numerous spider webs throughout.”
Also stained carpet in en-suite, which seems extremely unhygienic
Cottage damp with water ingress in several places and generally tired and in need of upgrading
Shop has very limited opening hours, advance notice of which would have been helpful due to extremely remote location
Water coming out of taps is brown. We understand this is a local normality but where we are from signals the sign of a serious problem so a sign to say is safe to drink etc wouldn’t go amiss.
Pool was freezing, ...
Also stained carpet in en-suite, which seems extremely unhygienic
Cottage damp with water ingress in several places and generally tired and in need of upgrading
Shop has very limited opening hours, advance notice of which would have been helpful due to extremely remote location
Water coming out of taps is brown. We understand this is a local normality but where we are from signals the sign of a serious problem so a sign to say is safe to drink etc wouldn’t go amiss.
Pool was freezing, thick green mould on walls and grubby, with no hand soap. Advised was kept at 30 degrees and that no one else had complained but kids love swimming / don’t mind a cooler pool and they were shivering and wouldn’t use it.
Admin took no responsibility or offered any compensation for any of our complaints. Offered for housekeeping to come in on the 3rd day but we declined as they would have had to have been in all day to rectify the many issues and we were leaving 2 days later so didn’t seem worth the upheaval. Also scoffed when we questioned the colour of the water, which seemed less than professional.
Overall not worth the money and would not recommend. Far nicer places to stay with better, cleaner facilities and nearer to tourist attractions.