“Everything was very clean and good.”
However one of the reasons we booked this accommodation was the availability of the swimming pool. In this we feel we were mislead. We fully appreciate in hindsight that this is in relation to covid19. But in reading your bit about changes on being made due to covid19, with regard to towels, pillow cases,etc, perhaps it may have been an idea to fully upfront about all the facilities instead of getting us to book on false promises.
However one of the reasons we booked this accommodation was the availability of the swimming pool. In this we feel we were mislead. We fully appreciate in hindsight that this is in relation to covid19. But in reading your bit about changes on being made due to covid19, with regard to towels, pillow cases,etc, perhaps it may have been an idea to fully upfront about all the facilities instead of getting us to book on false promises.