“I feel that the description used to describe this property is inaccurate.”
It cannot be described as luxury and does not justify the price charged. I know that a lot of reviews have said the same thing but you as a company continue to market the property inaccurately.
Positives- spacious property, well equipped kitchen, lovely location, good bedding and towels
Negatives-very faded (apart from kitchen equipment which had been updated) for example grubby worn carpet, basic bathroom with a shower that need replacing, fireplace in living room is not fit for purpose.
I have used smaller companies with properties in Uk before and this was poor in comparison.
We are very sorry to hear that you experienced issues with our property during your stay. We are improving all of our cottages as part of our rolling plan of maintenance and upgrades, but we’re sorry that we fell below your expectations on this occasion. We have noted your negatives (and positives) and thank you for your feedback.
Property Owner