“We did enjoy our stay but were disappointed to have to take our own bedding as the owners only provided feather bedding which my sister is allergic to.”
The website didn't mention feather bedding, which we feel is important ,luckily we read a review from someone with the same problem so were able to take alternative, however on arrival were shocked to have to make up the beds completely, bottom sheets were just left on the bed folded and we had to put them on.When we told the lady in the Hearts of the Lakes office (on departure) she wasn't really interested. Also for the price would have expected more than 1 toilet roll in a bathroom, again the lady said well it's self catering, we always do self catering and have always had spares plus always had lovely welcome packs, eggs, milk, bread, marmalade, crisps and sometimes wine and cream teas but nothing here.The apartment is really lovely, bright and clean,very quiet with beautiful views but just let down with the little finishing touches which for the price you would expect, we think.
Thank you for your comments, we are glad to hear that you enjoyed your stay, and that you found the property to be clean and enjoyed the views.
We take all comments on board. Property Owner