“This is a lovely property and we had a super holiday there.”
Its key advantages are its location, off street parking, a beautifully maintained garden with rwo nice patios with comfortable furniture. The kitchen is very well equipped, the bathrooms are very nice and the second floor bedroom is spacious and has a lovely terrace overlooking the fellside.
I would have given it 5 stars but for a few minor issues that could easily be remedied. The lack of personal contact with the owner was disappointing. The mobile number we were given was always on answerphone and l didn't get a response to all my messages. For example we had difficulty finding the key to the store where the tumble drier was located. It would have been useful to have been warned that pound coins are needed to operate it.
The fridge freezer has seen better days. Some of the plastic drawers are cracked, two of the three shelves in the door of the fridge were missing as was the glass shelf over the vegetable storage. This reduced the overall capacity of the fridge but it proved adequate for our needs.
The drain to the shower in the main bathroom is very slow and you need to have a very quick shower to avoid the shower tray overflowing. I suspect that it just needs clearing.
The light on the first floor landing leading to the second floor doesn't work and seems to have a loose connection.
The lack of wardrobe space on the second floor was a disappointment and could be easily remedied as there is plenty of space in the room or on the landing.
No towels were provided for the WCs in the utility room and on the second floor.
There is no provision for hanging a towel in the second floor WC.
Other than the tumble drier, there is no provision for drying towels and clothes when the heating is turned off.
These comments are made to help the owner. I repeat that we had a lovely holiday and l would be happy to rent the house again in the future.
Thank you for your feedback. It is good to receive such a detailed review as it alerts us to any problems. We bought 7 Stybarrow in April 22 and have not been able to visit till recently , because we honoured the bookings to avoid disappointment. I apologise for the lack of contact details. Lake Cottage Holidays now manages the property. We planned all along to update the cottage and many of your points are in our plan.
The information booklet has now been updated with regards to parking, tumble drier and contact details for any problem.
We have addressed the lighting, drainage of the first floor shower, and placed a hook for hanging for a towel in 2nd floor WC.
We have replaced the fridge and painted the kitchen. We have replaced the kitchen blind. There’s now a chest of drawers and wardrobe in the 2nd floor bedroom. There is a clothes horse next to the tumble drier.
All the keys are now labelled and are in one place.
We will continue to update the property every time we visit. I am pleased that you enjoyed your stay despite the glitches. We hope you will visit again. Many thanks for your feedback.
Kind regards,
Owner Property Owner
