“Lovely property, and in a good location.”
We note that 3 recent visitors questioned the lack of a 'starter pack' for the log burner and the response in each case being that the owner was rectifying the situation - well they still haven't!
Also not a single 'tab' for the dishwasher? This is the first 5* Lakelovers property we have been to that has been missing this type of 'little touch'. Come on, don't blame it all on Covid, you can do better.
However, we had a great time and would recommend the property.
Thank you very much for your comments and for taking the time to let us know your thoughts Mr Leeder. Customer feedback is very important to help us continually improve our standards.
We are sorry you didn't have the starter pack, we were in discussion with the Housekeeping team regarding the packs at the time. Our house keeping team are aware, it has now been addressed and wood is now supplied for each booking.
As for the dishwasher tablets, we apologise for that as well, we have told the house keeping team to please check the supply of tablets during every changeover.
We appreciate your time to contact us and hope to see you again soon Property Owner