“This is a first for us we have always been very satisfied with our previous bookings with sykes, however on this occasion, we were dissatisfied with the misleading description of the property.”
The location very good but the property would not be our first choice of booking due to having a young dog who is still in training, there was no mention of stairs & upstairs bedrooms, leather furniture is not practical with a young dog and the enclosed patio was misleading as it gives the impression that it's behind or adjacent to the property & it is not, the property photos does not reflect the actual cottage we were staying in, in fact the photos appear to be of the next door property which is attached to another 3 cottages, there is also a request on the back of the main door no dogs allowed in the bedrooms but it is open plan & no provision for the dog to NOT go upstairs ,( i.e stair gate ) we had to block the stairway with chairs to avoid him following us into the bedrooms which may have caused some disturbance for neighbours as he is only 1 year old and has a loud voice. Some of the kitchenware was not to the usual standard of previous sykes bookings, acceptable, however previously we overpacked, in this case we underpacked. We do not normally complete your customers surveys as our previous bookings have always been satisfactory, but we felt it necessary to voice our opinion on this property, we have to stress the property itself would be ideal for a couple however our booking priorities are for our dog which means back yard/garden enclosed area where he can have toilet breaks without having to put a leader on him and walking him outside late at night and early morning, we believed the patio would give us this provision, the stairs are a no go as its very impractical for a young dog, no means to stop him adventuring upstairs, it was very difficult trying to keep him down on the first couple of nights, it was a lovely cottage but we felt a little mislead and disappointed
Previous skyes bookings have fulfilled our expectations but on this occasion, unfortunately we didn't feel we could relax as much as we had hoped
