“The cottage was freezing on arrival, it took 2 days to warm up.”
There is a slope from the kitchen down to the bathroom and bedrooms, a grab rail is necessary for older people. It’s a long way to the allocated parking space and in the dark it feels uncomfortable.
A much better torch is needed or should be suggested to bring with you. There isn’t an outside light, a dusk till dawn light is absolutely necessary. Everything is very low, bed, toilet and sofas. Important information if you are taking an elderly person with you.
On a positive note, everything ...
There is a slope from the kitchen down to the bathroom and bedrooms, a grab rail is necessary for older people. It’s a long way to the allocated parking space and in the dark it feels uncomfortable.
A much better torch is needed or should be suggested to bring with you. There isn’t an outside light, a dusk till dawn light is absolutely necessary. Everything is very low, bed, toilet and sofas. Important information if you are taking an elderly person with you.
On a positive note, everything was clean, the towels are lovely and soft. Plenty of hot water. The cottage is tastefully decorated and very much in keeping. A great stay.
- Elizabeth, November 2024
Dear Elizabeth,
Thank you for your feedback.
I’m so sorry if the cottage was cold on arrival. We certainly always aim to have the heating turned up for guests so it’s cosy on arrival so I’m not sure what went wrong there. My instructions were to have the heating turned up for you and everything warm.
I have the slope painted with an anti slip paint and it’s only been done again a few weeks ago so it should have been safe to walk down. Thank you for your suggestion.
The outside light is out of my hands. There is one there but the bulb has gone and the management of the park have got it ordered but it’s not arrived yet.
I had hoped it had been replaced in time for your visit but obviously it hadn’t been. So I am very sorry about that.
Wishing you both all the best
Bridget
Property Owner