“Thank you for our stay, the house was lovely, everything was perfect.”
We loved the welcome pack, books etc. There are only two comments not for publishing we would make, the first I think on the listing it should be clearer that there is not a freezer, and the second is that it should be noted that the owners have a cat, simply due to the fact that there were some cat hairs, and we were considering inviting a friend who would have been unable to stay due to allergies. This does not take from the fact the house was lovely. Thank you!!
Thank you for your feedback. We will update the listing to reflect the fact that there is currently no freezer compartment in the fridge. Regarding cats, yes we do have a cat (hence the cat flap in the kitchen door) and we also allow all our clients to stay with pets. As a result the majority of our bookings do include pets. Obviously, we try to ensure all pet hair is vacuumed away on change-over days, but there is always the risk of a few escaping the vacuum. We are very sorry that there were some cat/dog hairs remaining and we will ask our cleaners to be more attentive of this. Many Thanks, Mike and Gilly.
Property Owner