“Great house, but not offering guests tea/coffee , soap and toilet paper is a bit sad for a property of this level.”
The heating didnt work properly either and one day we didnt have hot water either. The house was so cold when we arrived that we simply couldnt sleep the first night because i how cold it was. You need to prepare the property for the guests, otherwise there are health and safety issues where the temperature is not high enough to be residential . Great house but i am dissatisfied with your hospitality.
Firstly, apologies for the delay in responding, and we are glad that you liked the house itself.
We have taken your comments onboard and addressed them. Regarding toilet paper and soap issues, we have addressed them with housekeeping and we are very sorry that this inconvenienced you. The heating had only been activated the day you reached, as yours was a last minute booking.
We hope that you will return to enjoy the property. Property Owner