“We had a lovely week in the Lake District.”
Lovely little hamlet, great locals and pub and some nice easy walks on the doorstep ideal for us with a young family. Beautiful views out the back garden across the Lake District too. The cottage was on one floor so no worry about stairs and had lovely garden space for running about in. The cottage had all the facilities we needed and was excellent on this front. As our first time to the Lakes, we will definately be returning.
The apartment was good. We were overall pleased with it. Just a few things:
The smell of the plug ins was unbelievably overwhelming when we went in. This is more down to our issues than the cottage i suppose, but a little headache inducing. We unplugged it.
There was something in the twin beds room that made our daughters allergies flare up. All we know is she was fine when we switched rooms. Again more our issue but brings me to my next point regarding cleanliness which makes me query this.
We were told it was cleaned to Covid standards. On first inspection the cottage was genererally clean, but on closer inspection it was a bit dusty in the bathroom, and the white living room rug wasn't particulalry white anymore. Great harbourers of dust.
Lastly, the TV or music of the people upstairs was so loud at night. From about 9pm til about 1130 ish. Not great when knackered from a day walking and want to sleep. Again, suppose our luck of the draw in them being here at the same time.
Lastly, the cottage grounds are kept lovely. Except it would be useful to know when the gardener with his strimmer and blower are coming over at 6pm-8pm right at our daughters bed time. The gardener was lovely and really understanding and worked promptly. It just would have been good to know he was coming and so late in the day and we would have encouraged our daughter to nap that day rather then have the tired grisly day we had the day after as she went to bed late.
Thank you for the feedback. Latterbarrow has been booked up for a long period so we’ve not had the chance to personally check up on things. Your feedback has enabled us to focus on issues which we were unaware of until now. We have instigated the following changes:-
> Guests often change the settings on the plug in freshener to suit their own tastes, we will ensure the cleaner sets this to the lowest setting for new arrivals. We will also speak with the cleaner to ensure a deep clean is undertaken ASAP! We chose a cream coloured rug intentionally so that any dirt/grime could easily be spotted and quickly addressed. Thanks to your detailed feedback we are now in the process of ordering a replacement. We were sorry to hear about the unwanted noise, and will bring this to the attention of Claife (property above) and the gardening company.â€
Property Owner
