“While the overall stay was very nice, it was little rules of the house and the mattress in the master bedroom that created a bit of a mess.”
House was cleaned very nicely. Location is perfect to explore the town itself and roam around the lake district. Amenities wise, you will find everything in the house which was nice. They had very lots of maps, guide books for you to find more about surrounding places which was very helpful. Finding parking in front of the house was not a problem if you arrive early in the day but as you arrive a bit late be ready to park a bit far from the house but not 3-4 mins walk away. You can use the leisure center but you need to come prepared with your accessories and also check their time table.
Coming to downside of it, after long and tiring drive and walk around the area one needs a comfortable mattress to sleep on, however, mattress in master bedroom wasn't upto the mark. It felt like a spring one and you could feel the springs on your back. Thankfully one of the beds in twin bedroom had a better mattress so that was a saviour for me.
Apart from this the biggest challenge was the silly rules, who asks guests to clean all the utensils a day in advance and keep it where it was. Don't you expect people to do breakfast in the morning of checkout. As a guest my duty is to make sure house is kept the way it was which we always ensure too but that shouldn't mean that I do majority of the cleaning of your house before leaving especially when I am there for my holidays. That's too much to expect.
Thank you for your feedback.
We are glad that you had a nice stay with us at Orrest Range and that you found the house nicely clean.
We are sorry that you weren't happy with some of our requests. There is no extra rules for this particular house. We do standardly ask that at some point before guests leave that they tidy and clean up after themselves, although of course our cleaning team visit to fully prepare the house for the next guests.
In regards to you finding the bed uncomfortable, we do find that this is down to personal preference and are sorry that on this occasion it wasn't to your liking.
We hope to welcome you again soon.
The owner relations team - Lakelovers
Property Owner