“The owner of this place needs to spend a couple of days staying in this place to imagine it from a guest point of view.”
No instructions about any of the facilities such as how the boiler worked or the arrangements for heating and hot water, Wi-Fi etc were immediately apparent. We eventually found rudimentary information scrawled on a piece of paper in the tv cabinet and only later in the stay found a printed sheet amongst the leaflets about the area. The kitchen equipment, pans etc were old and scratched making them practically unusable and the oven was dirty and filled the room with smoke when switched on, at one point it set the smoke alarm off and made everything smell of grease. The boiler was house behind a cover which was simply taped to the adjoining cupboard. The windows downstairs were filthy, pity because the view towards the sea was lovely. The downstairs toilet was wobbly and leaked all over the floor. The property description states Wi-Fi is included but we couldn’t connect at all during our stay. Outside the front in the building adjoining (the pub?) a window was smashed and there was glass all over the pavement and the main entrance round the back was unkempt and unwelcoming. Sykes Cottages the photos on your website listing bear no actual resemblance to the reality. You need to go and inspect the place and revise your listing. Unfortunately for me I only looked at the most recent reviews, if you read a few more you get the true picture. The whole experience would put me off booking with Sykes again.
Thankyou for your review and sorry you did not find things to your liking. The wifi problem was beyond our control bt cut us off by mistake . We now have new frying pans in the property. Toilet is now fixed .The boiler in the kitchen is a old boiler and not been in use since October 2023 and we are going to remove it but its a big job as flue goes right uo through bedroom.Sorry the windows werre dirty we do have a window cleaner every 4 weeks but gets lots of dirt from road.
Property Owner
