“Lovely cottage in a lovely quiet village just off the A66.”
The bedrooms were spacious and comfortable and the bathroom was ideal for us (2 families with babies). The owner kept us informed of any last minute info prior to our arrival. Only minor criticisms would be there were no logs or coal for the fire for our arrival despite this being advertised in the welcome pack so we had to go fireless on the first night. Secondly the kitchen knife supply was pretty poor, a new set of knives wouldn’t go a miss. Finally (and this was the email directly from ...
The bedrooms were spacious and comfortable and the bathroom was ideal for us (2 families with babies). The owner kept us informed of any last minute info prior to our arrival. Only minor criticisms would be there were no logs or coal for the fire for our arrival despite this being advertised in the welcome pack so we had to go fireless on the first night. Secondly the kitchen knife supply was pretty poor, a new set of knives wouldn’t go a miss. Finally (and this was the email directly from Sykes), stating we should empty the dishwasher before departure. When on holiday the last thing you want to do is wash pots, we have always finished breakfast put pots in dishwasher and turned on, cleaned down kitchen. We thought this is standard. A minor thing, otherwise we thoroughly enjoyed our stay.
Hi Mr Robinson,
Thank you for your lovely comments and feedback!
However I take on board your mention of the knives… there were plenty in the kitchen drawer but maybe they’ve been broken or thrown away by mistake. I will certainly replace them asap.
There should also have been logs on your arrival, many apologies for this! The previous occupant should replace what they’ve used but sadly that doesn’t always happen. The cleaner should then fill the basket for your use. I’m really sorry about this, I will speak to them.
I hope it didn’t spoil your stay and hope to welcome you back in the future.
Property Owner