“This was my 4th stay at Hodge Howe and as before really enjoyed it.”
Beautiful cottage and seeing the badgers was a joy.
There was a fault with Netflix on the TV, it would not load and therefore I could not sign out of my account, which was not the owner's fault, but Sykes maintenance men were inadequate in their knowledge and said they would send out their tech man. He did not turn up to fix the problem before we left.
My complaint is with Sykes and NOT the owner.
My previous stays were through Heart of the Lakes who were excellent at maintenance problems with ...
Beautiful cottage and seeing the badgers was a joy.
There was a fault with Netflix on the TV, it would not load and therefore I could not sign out of my account, which was not the owner's fault, but Sykes maintenance men were inadequate in their knowledge and said they would send out their tech man. He did not turn up to fix the problem before we left.
My complaint is with Sykes and NOT the owner.
My previous stays were through Heart of the Lakes who were excellent at maintenance problems with other cottages stayed at.
Thank you for your feedback.
We are pleased that we were able to welcome you back for your 4th visit.
We are sorry to hear that you experienced an issue, and we will pass on your comments to the relevant teams.
Thank you- The Lakelovers Owner Relations Team
Property Owner