“Building works on neighbouring property approximately 7 metres away .”
Couldn’t use the garden and had to keep all windows and doors closed to try to block out the noise of the stil saw,chiselling etc .Booked THYME OUT as advertised as a tranquil peaceful place to spend a weeks holiday!Paid £1000 to spend a week on a building site! Disgraceful customer service ,we should have been warned beforehand and we would have cancelled,We were never given the chance!!!!!!!! Irony being we actually asked the question are there any building works still in progress prior to paying our final balance!!!!!!
Due to miscommunication the guest was not advised prior to arrival that the work on the neighbouring property had over run. The owner had taken steps to make us aware of this and it is regrettable that we did not pass this on. This matter has been resolved directly with the Guest. Property Owner