“On first impressions lovely Lodge, great location within the park(this is our 3rd time at this Lodge but has since been taken over from our last visit), everything you need within the Lodge itself but cleanliness was a big issue.”
Lots of dog hair/debris in corners of all rooms, especially round the radiator pipes, window sills not been cleaned, lots of debris/dead flies behind the sofa, dining room chairs covered in black dog hairs and all stained and dirty, few hairs in fridge which is a big no-no!, black dog hairs on all cushions on the sofas( the lighter cushions also very stained), few dog hairs also found in the double bedding, round the shower screen tray on the outside very dirty with hairs within,one of the ...
Lots of dog hair/debris in corners of all rooms, especially round the radiator pipes, window sills not been cleaned, lots of debris/dead flies behind the sofa, dining room chairs covered in black dog hairs and all stained and dirty, few hairs in fridge which is a big no-no!, black dog hairs on all cushions on the sofas( the lighter cushions also very stained), few dog hairs also found in the double bedding, round the shower screen tray on the outside very dirty with hairs within,one of the single mattresses could do with replacing, went to sit outside one of the days when the sun was shining but found the cream cushions for the chairs covered in black dog hairs, luckily enough the grey cushions for the outside sofa seemed to be not too bad. I feel for the money paid to stay the cleanliness was a big issue for me. Overall the location of the park is central to Ambleside/Windermere with everything on your doorstep.
- Heather, September 2026
Thank you for taking the time to leave your review. We’re sorry to hear that the cleanliness of the lodge did not meet the high standard we aim to provide, particularly with regard to the dog hairs you found.
We take cleanliness very seriously and appreciate you bringing this to our attention. We will pay particular attention to carrying out a thorough clean and inspection between guests, especially in a pet-friendly lodge.
We’re pleased you chose to stay with us and hope that, should you visit again, we can provide the clean and comfortable experience we want all of our guests to enjoy.
Property Owner