“I think it is important to clarify we had an amazing holiday and would definitely return to this holiday park.”
The facilities were brilliant, the pub served nice pub grub, on par with a good Weatherspoons, the staff were all very friendly there and at the office/site shop. They were very accommodating for our dog, it was strange being able to take her into the bar whilst we had a meal, fortunately it was out of school holidays so was quiet enough for her to settle. The dog exercise field was bigger than I thought so she could get a good run around. There are some lovely walks all around the site, truly beautiful scenery. The site is only a short drive from Bowness which has some nice shops and cafes. You can get the ferry to Ambleside which is also very pretty. It is 5 mins in the car to Brockhole where there is a fantastic adventure playground and old house to explore, as well as the Tree Top Trekking which is a must for the more adventurous.
BUT. When we arrived at our lodge we were really impressed, it looked fab and it had its own router so my litter boy was over the moon he could watch netflix! It has all the mod-cons, really nice outside space, lovely decor, comfy beds, powerful showers etc etc. However when we started up-packing we found the kitchen surfaces, handles, cutlery, pans etc to be a bit grubby. The cushions on the settee had some food stains on and the tv/dvd player were dusty. There was an old toothbrush under the dining room table and a manky hair clip on the kitchen bench. The bin in the bathroom hadn't been changed either and was full of sanitary products which really spoiled our initial impression on the lodge, especially as I was expecting 5*. After the bathroom bin pushed me over the edge I rang the staff at Lake District Holidays and they couldn't have been more apologetic. We decided to go out for an explore and when we returned the bin in the bathroom had been emptied. Obviously you want to make the best of it so after a quick clean and wash up in the kitchen everything was fine and we went on the have an amazing holiday. I am grateful to the staff at the office who dealt with the matter so quickly. It hasn't marred our impression of the holiday park or the holiday company and we would thoroughly recommend anyone to book a holiday at Limefitt. But we wouldn't stay in that particular lodge again, not down to its facilities which were great, but the cleaning of it really let it down. I would go on to say though, that looking in the visitor book a lot of people mentioned they found it to be spotless so maybe we were just unlucky on that front.
What did you enjoy most about your stay?
Location and park facilities
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Tree Top Trekking
- Mr Antony Dinning, Jun 2016
Thank you for taking the time to write a review, Antony. We were pleased that you had a good time although disappointed that there were some issues on arrival. May we firstly say how sorry we were to hear that the lodge was not cleaned or presented to the standard expected. Please accept our sincere apologies. This is, as you pointed out, very unusual for this lodge and we immediately addressed the issues raised with the cleaners who look after the lodge. That aside we were delighted to note that you went on to have a very enjoyable stay, and you had some great days out. Ramblers Rest is one of our most popular lodges with some amazing views, and the location is perfect for either visiting tourist hotspots or just for the sheer experience of relaxing in beautiful surroundings. Or both. An ideal holiday retreat especially as it has it?s own fast broadband connection. We will be delighted should you wish to return in the future and we are very confident you will find all issues resolved and the lodge presented to the high standard expected.
Property Owner
